Cancellation window | Tickets can be canceled up to 30 minutes prior to the start of the film¡¯s screening |
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How to Cancel Your Ticket | Tickets purchased online can be canceled on the Confirm/Cancel Tickets page of the website Tickets purchased on-site (at booths) must be presented at the ticket booth in order to be canceled |
Cancellation Fee | A cancellation fee of 1,000 KRW per ticket will be charged if canceled on the day of the screening * Fee will still incur even if you cancel a ticket in order to make a change and replace an order (e.g. to choose a different film, number of tickets, or payment method) * Only credit/debit cards can be used to cancel a ticket online |
Notes: |
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Payment Method Used | Processing Time |
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Credit/Debit Card | Canceling a card pre-authorization takes different amount of time depending on your credit card company |
Cash | Cash can be returned immediately or deposited into your account in 2-3 days |